top of page

Social Media Shake-Ups and Marketing Evolutions

Writer's picture: Damian BurgessDamian Burgess

By February 2024, the digital marketing rhythm set in January was in full swing. This month delivered a string of social media feature rollouts and ongoing adaptations to privacy and AI trends. From unskippable ads on Instagram to TikTok’s bold moves in music rights, February kept marketers on their toes. In my role as a social media and web strategy expert, I helped businesses large and small make sense of these changes – injecting a bit of playfulness into the process to keep teams motivated. Let’s break down the top digital marketing trends of February 2024 and how to navigate them.



Instagram & Facebook: New Ad Formats and AI Tools

Instagram’s Ad Innovations: Instagram spent February experimenting with how businesses reach audiences. They tested unskippable ads in Stories – a departure from the usual tap-and-skip culture (this was reported by multiple social media news sites​. While users grumbled about having to watch a full ad, brands saw an opportunity for guaranteed attention, albeit for a brief 5-second spot. Additionally, Instagram introduced anAI-powered “Backdrop” sticker for Storiesthat can change the background of your image magically​ Imagine snapping a product photo and instantly swapping in a vibrant cityscape or serene beach behind it – that’s what this tool offered, no graphic designer needed.


Takeaway: For businesses, unskippable Story ads could mean paying a premium, so it’s vital to make those seconds count. We worked with a jewelry client in Feb to test this – creating a micro-story that was engaging from second one (think bold animation of a ring assembling, with a quick tagline). The results showed higher completion rates of course, but also a slight uptick in tap-throughs to profile compared to skip-friendly ads. If Instagram fully rolls this out, we’d advise brands to reserve it for their most visually arresting, concise messages. As for the AI Backdrop sticker, we embraced it in content creation. An apparel client’s social team used it to place models in cool virtual scenes (one hoodie looked like it was photographed on Mars!). It added a fun, eye-catching element to Stories and Reels without expensive shoots – a clear win. The tool is another example of AI making creative tasks easier, which we love to leverage for our clients.


Facebook Flexible Ads & Generative AI: Over on big brother Facebook, Meta announced a “Flexible Media” ad option that automatically adjusts your ad’s format across placements​. Essentially, you give Facebook a few images or videos, and its AI decides whether to show a Story, a Reel, a feed post, etc., to each user for best effect. This was part of Meta’s push towards automated Advantage+ campaigns. Early data suggested this approach improved results by letting the algorithm do what it’s good at – crunching engagement data​. Meanwhile, Facebook also teased a feature togenerate ad captions via AI prompts​ aiming to help advertisers with creative block.


Takeaway: We generally advocate testing these AI-driven ad options. In February, we set up a flexible media campaign for a tech client launching a new app. We fed in a few video snippets and images; Facebook’s AI tried various combos (short vertical video in Reels for some users, static image in feed for others). The campaign achieved a lower cost-per-click than our manually segmented one – proof that sometimes the machine finds efficiencies we might miss​. The key is tomonitor closely; we checked daily and provided the algorithm more conversion data (via the pixel) to learn faster. For small businesses with fewer resources, tools like auto-caption generation are a boon – just alwaysreview the AI’s suggestionsto ensure they align with brand voice (we often take an AI-suggested caption and tweak wording to add a brand’s personality).


X (Twitter) and TikTok: Tweaks and Tiffs

X Adds Video Features: Twitter (now X) continued morphing under Musk’s vision. In Feb 2024, X introduced a video playback quality selector for users​, meaning you could choose HD or data-saver modes on videos – a nod to Twitter’s aim to become more video-friendly. They also testedin-feed reminders to check your saved bookmarks

(driving re-engagement with content) and allowed some advertisers tosponsor creator videoslike pre-roll ads on premium content​. These moves show X trying to keep people on the platform longer and monetize like YouTube does with creators. Also buzzing on X: Musk confirmedlikes/retweet counts would be hiddensoon for a cleaner look​, sparking debate among social media managers about how that might affect engagement signals.


Takeaway: For marketers, a more video-centric X means you might consider repurposing some short videos or ads here, not just on TikTok/Instagram. We helped a B2B client share a series of 30-second product demo clips on X in February, noticing that with the new quality controls, more users actually watched in HD (making the product look better)​. Sponsored creator content on X, while nascent, hints that influencer collaborations could happen on Twitter-like they do on YouTube. We’re keeping an eye – for now, maybe partner with industry experts on Twitter Spaces or video content, knowing better ad integration is coming. And regarding hidden likes: we prepped clients not to panic – content should strive to spark conversation and click-throughs, not just vanity metrics. In fact, if hearts are hidden, brands can focus on substance over “looking popular,” which aligns well with our strategy-first approach.


TikTok vs. Universal Music: A big real-world saga in February was Universal Music Group (UMG) pulling its catalog from TikTok after failing to reach a license deal​. Suddenly, popular tracks (including some by artists like Harry Styles, as media noted) went silent on TikTok​. This was huge because music is the lifeblood of TikTok trends. Some creators started hearing their videos’ audio muted if it contained UMG songs. TikTok hinted at working on a solution but also beganpromoting alternative music (indie artists, its own sound library)more heavily. It was a bit of a showdown demonstrating how critical TikTok has become in the music industry and vice versa.


Takeaway: Brands on TikTok had to adapt quickly. We advised clients using trending sounds to double-check the source – if it was a UMG song, find a workaround, perhaps a cover version or a different track, to avoid content getting muted. One of our retail clients pivoted a Valentine’s campaign: originally using a trending love song (UMG-owned) behind a montage, we quickly swapped to a royalty-free track TikTok provided and added on-screen text to carry the mood. The engagement held steady. This episode taught an important lesson about platform dependencies – be ready to adjust when the rules change. Also, it underscored TikTok’s push for creators and brands to use its commercial sound library (pre-cleared music). Going forward, we’ll be planning TikTok content with sound flexibility in mind, maybe leaning more on original audio or influencer voiceovers that aren’t subject to label disputes.


TikTok Embraces Search & Landscape: TikTok clearly wasn’t sitting idle. In Feb, they rolled out a new search sidebar in the app for some users, even prompting them to put a TikTok Search widget on their phone home screen​. This signaled TikTok’s ambition to be not just a social app but a search engine for the next generation (many Gen Z already use TikTok like Google to find answers or product reviews). Additionally, TikTok did an interesting experiment:encouraging landscape (horizontal) videos over 1 minuteby promising boosted views if creators try the format​. It’s like TikTok saying, “We know you love vertical, but let’s give YouTube’s style a shot – we’ll even juice your views as a reward.” They’re clearly exploring all content styles.


Takeaway: If TikTok is serious about search, SEO for TikTok could become a thing. We’ve started adding more keywords in TikTok captions and even spoken in the video (since TikTok can transcribe audio) relevant to what people might search. For example, a skincare brand client’s TikToks now often include phrases like “best moisturizer for dry skin” if that’s what the video addresses – subtly optimizing for search queries. Early adopters of this practice can rank in TikTok’s search page (which is getting more prominent in-app). On the landscape video front, we saw an opportunity for brands with existing YouTube libraries. We tested uploading a 2-minute landscape tutorial (originally made for YouTube) onto TikTok for a DIY brand client, and indeed it got surprisingly decent reach thanks to TikTok’s boost for that format. The comments were like “whoa, full-screen mode on TikTok!” – novel, but some users watched. The takeaway is to experiment. When a platform nudges a new format, those who jump in early often reap extra exposure. We make sure our clients don’t miss those windows.


Marketing Strategy Shifts: Community & Content

Community-Driven Campaigns: February saw a continuation of the trend where brands build community as much as they push product. On social, this meant more interactive campaigns – like Twitter polls, Instagram Q&As, TikTok challenges – not just posting ads. For instance, around the Super Bowl (Feb 2024’s big event), brands like Pepsi ran TikTok challenges letting users dance to a jingle for prizes, and even B2B brands did fun LinkedIn polls tied to the game. The idea is to create conversations and UGC, which algorithms favor. Also notable: some brands started branded online communities or Discord servers in early 2024 to gather their superfans outside traditional socials, reflecting a slight shift from complete reliance on algorithmic feeds to cultivating a space you can control.


Takeaway: We encouraged clients to think about their “community strategy.” In Feb, one of our SaaS clients launched a LinkedIn Group for users to share tips – we promoted it via their company page and personal profiles of team experts. Early engagement was solid, and it gives them a direct line to customers that’s not at the mercy of the LinkedIn feed algorithm. Another retail client started a hashtag challenge on Instagram encouraging customers to post their style with the brand’s product; we collaborated by featuring the best entries in Stories weekly, giving shoutouts (people love recognition!). The result: more organic buzz and content we could repurpose. The lesson is, the more you involve your audience in your marketing, the more invested they become. Our expertise in social strategy helps identify the right interactive tactic for each platform and client – one size doesn’t fit all, and we ensure it’s on-brand and well-executed.


Content Balance – Short vs Long Form: With so much hype on short video and ephemeral content, one might think blogs or long videos are passé. But February’s trends told a more nuanced story. While TikTok extended into 10+ minute territory and Instagram extended Reels length for some users, long-form content elsewhere held value. Podcasts continued strong (YouTube even added features to better showcase podcasts on its platform by Feb 2024). And written content like in-depth guides or whitepapers still mattered for SEO and lead generation. What we saw was an increasing integration of short and long form: a short TikTok or LinkedIn post teases a long YouTube video or blog, and vice versa. Smart brands were weaving narratives across formats.

Takeaway: We worked with clients to ensure a holistic content strategy. For a fitness brand, February’s plan included quick workout tip Reels and a monthly long-form YouTube session with an expert, cross-promoted via teaser clips on TikTok. Each piece had its role: short form for reach and engagement bursts, long form for deep engagement and information. We as experts help map these out so they feed into each other, not operate in silos. Also, with AI’s help (e.g., using tools to generate transcripts or summaries), repurposing long content into short posts has gotten easier. We leverage that to get more mileage for our clients – turning a 30-minute webinar into a dozen snackable posts, for example.



Our Guidance: Agility with a Strategic Core

February 2024 exemplified why an agile yet strategy-grounded approach is vital in digital marketing. On any given week, a platform could drop a surprise feature or policy (hello, TikTok music licensing drama!) that requires a quick pivot. Our clients rely on us to alert them to these and respond smartly, so hiccups turn into opportunities or at least don’t derail ongoing campaigns.


For instance, when UMG pulled music from TikTok, we not only helped clients adapt content, we also spun it positively: “This is a chance to use more original audio – let’s showcase your brand’s voice or make a catchy sound that’s uniquely yours.” It became a creative challenge rather than just a setback. That’s the playful twist we like to bring – it keeps teams inspired and thinking outside the box.


At the same time, we never lose sight of big-picture strategy. We keep clients’ objectives at the forefront so we can filter which trends matter to their goals. If a client’s audience isn’t on TikTok, we don’t drag them into TikTok turmoil – we brief them for awareness but keep them focused on where their impact is. Conversely, if a trend offers a new way to reach their core audience (like LinkedIn adding new ad types for B2B), we dive in. February had a lot of noise, but part of our expertise is being the signal.


We also continued to highlight our client’s adaptability as a selling point to their customers. For example, one of our ecommerce clients made a cute Instagram Reel about how they had to change their TikTok music (“When TikTok mutes your fave song, you improvise 🎶…”) showing a team member humming a tune. It humanized them and indirectly advertised that they’re on top of things. We often integrate marketing transparency like this – it builds rapport with audiences when they see brands navigating the same digital changes they do.


In summary, February 2024 was a reminder that change is the only constant in digital marketing. Our job is to ensure you’re not just reacting, but anticipating and leveraging each change to benefit your business. By staying informed, being creative, and keeping the focus on authentic engagement, we help businesses of all sizes not only stay afloat in the fast currents of social media and digital trends, but chart a course to new growth and success.

Comments


bottom of page